In observance of the upcoming holidays, Agilent Cross Lab iLab Operations Software will be closed during US hours on Monday December 25th, 2017 and Monday January 1st, 2018. EU and APAC will be closed on Tuesday December 26th, 2017. During the week, we will have limited support hours and resume regular support hours on Tuesday January 2nd, 2018. For urgent matters, please add "URGENT" to the ticket subject and these requests will be prioritized first.



To submit a help ticket with iLab, click on the HELP link to access the support portal. If you are unable to access the support portal, email and this will create a ticket. iLab Support can also provide you with access to the support portal.

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ICTR Center for Clinical Data Analysis (CCDA) Consulting Service

Welcome to the Center for Clinical Data Analysis (CCDA)’s iLab


If you are here to request our services, please follow the Intake Request Form Process detailed below. We look forward to working with you!!


If you are looking for more information about who we are and how we can serve you, please see our home page. (CCDA Homepage)

Intake Request Form Process


To request services, ensure that you are logged into iLab by clicking the Login link at the top right of the page and choose JHU User. You should then please click on the Request Services tab at the top of this page to request services


The CCDA now uses iLab to track researcher requests. To submit a request for CCDA services, please click on the Request Services tab and follow instructions. You will be asked to complete a brief intake form so that we can capture your interests early in the project. Upon review of the intake request form, CCDA will provide you with an estimate of cost for work performed and resource hours. CCDA will provide the first 2 hours of data services at no cost. After a preliminary discovery session and potential first pass for cohort discovery, we will discuss findings and project estimates with you. The hourly rate for CCDA work is $84 for standard services for IRB-approved research ($114/hr for QI projects) and $100 for senior analyst services.







Dr. Christopher Chute
iCore Director
Phone: 410-955-0532


Dr. David Thiemann
Medical Director, CCDA
Phone: 410-614-5785


Diana Gumas
iCore COO
Phone: 410-614-7004



Location and hours of operation





8:30 A.M. - 5:00 P.M        


1000 Lancaster St. Baltimore, MD, 21201



Links and Resources


    1. ICTR CCDA Web Page


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