The final week of February, 2019 (Feb. 25 - Mar 1), iLab Operations Software will be conducting an internal event with all product staff. iLab Support will be staffed at significantly reduced levels and will focus on critical issues only (i.e. issues that prevent key workflows from completing). For urgent matters, please add "Urgent" to the ticket/ email subject or press "1", when prompted, to escalate a call on the iLab Support phone (regional numbers can be found here) and we will prioritize those requests first. Regular support tickets will be monitored periodically and processed in order of submission starting March 4th, 2019. During this time, you can also refer to the iLab Help Site and iLab Status Page for site information. Please note that this will not affect standard Core Facility Operations.


Overview of Services

[Enter Overview of Facility Services Here]


Robert Wood, MD

Program Director


Corrine Keet

Associate Program Director


Shaneeta Scott- Research Nurse

Acting Nurse Manager

(410) 614-7346,


Facility Staff

Ishear Townes - Phlebotomist

Bloomburg 9 North

(410) 614-6365,


Celandia Alston- Patient Service Coordinator

Bloomburg 9 North

(410) 614-6365,


All Clinical Research Units

Liz Martinez - Sr. Research Nurse

Patient Care Liason

(410) 614-6323,


Nicole Cooper- Sr. Administrative Manager

Sr. Administrative Manager, ICTR Human Subjects Core, Clinical Research Units

(410) 550-1880,

Location and hours of operation

Hours Location


1800 Orleans St/Bloomberg Building 9 North

Baltimore, MD 21287

Links and Resources

  1. Institute for Clinical and Translational Research (ICTR) Website


Name Role Phone Email Location
Nicole Cooper
Sr. Administrative Manager
(410) 550-1880