In Observance of U.S. Holiday, Independence Day, Agilent Cross Lab/ iLab Operations Software Support Help Desk will be closed during U.S. hours on Friday July 3rd, 2020. We will resume regular U.S. support hours on Monday July 6th, 2020. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/ email subject or press "1", when prompted, to escalate a call on the iLab Support phone and we will prioritize those requests first.


Overview of Services

[Enter Overview of Facility Services Here]


Robert Wood, MD

Program Director


Corrine Keet

Associate Program Director


Shaneeta Scott- Research Nurse

Acting Nurse Manager

(410) 614-7346,


Facility Staff

Ishear Townes - Phlebotomist

Bloomburg 9 North

(410) 614-6365,


Celandia Alston- Patient Service Coordinator

Bloomburg 9 North

(410) 614-6365,


All Clinical Research Units

Liz Martinez - Sr. Research Nurse

Patient Care Liason

(410) 614-6323,


Nicole Cooper- Sr. Administrative Manager

Sr. Administrative Manager, ICTR Human Subjects Core, Clinical Research Units

(410) 550-1880,

Location and hours of operation

Hours Location


1800 Orleans St/Bloomberg Building 9 North

Baltimore, MD 21287

Links and Resources

  1. Institute for Clinical and Translational Research (ICTR) Website


Name Role Phone Email Location
Nicole Cooper, BS
Sr. Administrative Manager